Please tell us what we can do to make Everspring the best experience for you.
Sammelrechnungen
Es wäre toll, wenn man statt einzelnen Rechnungen eine Sammelrechnung erhalten könnte, die alle Bestellungen eines Monats zusammenfasst.
Packing slip translation
It would be great if the packing slip could be translated to English (or other languages) when the package is shipped outside NL.
Improved Mix & Match Data + Bundle-Friendly Shipping Logic
The "Mix & Match" tag reads as shipping consolidation but actually denotes a wholesale-discount tier — Mix & Match shipping is still charged per plant for larger items when the order is received. This makes large volume multi-plant bundles unviable at gift retail price points. I attempted to launch 10 office bundles in May — 9 had to be unpublished as loss-makers. Three asks: 1. A clear shipping_bracket field per product (today we hand-map shipping rules from pot size + height) 2. A bundle margin calculator API (cart spec → total landed cost) 3. Volume-break shipping — e.g. 5+ plants = -10%, 10+ = -20% per supplier Bundles drive 2-3× AOV. Currently merchants either avoid them, eat losses, or anchor at luxury pricing. Volume left on the table.
Opmerkingen veld moet worden doorgestuurd naar kweker
Als wij een bestelling doorkrijgen en iemand wilt de bezorging laten plaatsvinden op een ander moment, dan zou het handig zijn als de kweker inzicht kan krijgen in de opgegeven opmerkingen van de klant.
Show actual supplier stock levels
Currently many products display “999” units in stock, even when only a few items are actually available. This can lead to overselling and customer service issues. Having access to real stock quantities (or stock ranges) would help resellers manage expectations, especially for larger orders.
Packing slip customization
It would be great to be able to customize a little more the packing slips (customized message, logo, etc.) and/or be able to add custom branded document with it (Thank you for your purchase message with our logo, etc.)
SEPA Payment
It would be nice when you would accept next to Ideal, bancontact and bank transactions also SEPA transactions or credit card payments (maybe this is to expensive but SEPA is cheap)
DPD tracking data bij order
De gedetailleerde trackingdata van een order is beschikbaar in het dashboard, is het ook mogelijk deze beschikbaar te maken in de API? Voordeel hiervan is dat als een pakket bij een pickup point ligt of er moet iets gebeuren kunnen we de klant actief informeren. DPD stuurt niet altijd emails voor elke actie helaas.
Everspring Logistics Provider Account
Currently, all wholesalers ship using their own shipping carrier account (usually with DPD). This is problematic because our customers can see exactly which wholesaler is shipping the plants when they track their orders. They can then contact that wholesaler directly and might order from them next time instead of through us. It would be great if you could set up an account with a shipping provider and then maintain a separate sender address for each wholesaler. Then Everspring would be listed as the sender, not the wholesaler directly. Additionally, all collected packages would be processed under your account. This would give you significantly greater leverage when negotiating with the shipping provider, allowing you to secure much better shipping rates. That would be a major advantage for all of us.
Proof-of-delivery verzoek makkelijker maken
Een knopje bij de order om een POD verzoek in te dienen bij Everspring.
Add SEUR tracking for Spain
Today, spanish orders are being transfered from DPD to local carrier SEUR however customer first receive then DPD tracking number, then a second email from SEUR when the order is getting ready to be shipped. It would be great to have direclty the initial email sent from SEUR in local language not DPD (the same way it is already working for Chronopost in France)
Veld 'Extra adres informatie' toevoegen aan API
Het zou mooi zijn dat het veld extra adres informatie opgevoerd kan worden via de API. Dit kan nu alleen via het portaal en maakt het dus omslachtig dat de order via de API word ingeschoten en daarna nog handmatig moet worden bijgewerkt. (of de documentatie is niet compleet)
Show Profit Margin in the statistics dashboard
Opportunity to use the connections from Shopify and website platforms to pull in revenue and then show profit margin.
Planned
Custom Bundle Builder for Multi-Product Sales
Allow webshop owners to create their own custom product bundles by combining multiple products into one unique package. This helps increase average order value, improves cross-selling, and makes it easier to sell complementary products together through a single product page. Perfect for seasonal kits, starter packs, lawn care bundles, plant combinations, and promotional sets.
Planned
Rating/performance systeem leveranciers
Het zou fijn zijn om een algehele performance van een leverancier in te kunnen zien. - Percentage orders zijn niet verzonden - Percentage orders zijn te laat verzonden - Percentage orders zijn op tijd verzonden - Percentage reclamaties / refunds Alles op basis van hun eigen leverbeloftes! Als deze informatie inzichtelijk is gaan leveranciers misschien ook beter hun best doen hier beter in te presteren.
Re-try payment button on the Order Overview Page
After topping up the wallet, you need to click back into the order to re-try payment. It would be great to have the re-try button in the row of each order so you can click it there instead of clicking on the order number to access the button.
Verified
Allow resellers to update and view the verified bank account linked to their e-wallet
Resellers should be able to update the bank account number linked to their verified e-wallet directly from the dashboard. Currently this is not possible — once KYC verification is completed, the IBAN is locked and manual intervention by the Everspring team is required to change it. In addition, it would be helpful to have clearer visibility in the dashboard of which bank account is currently verified and linked to the e-wallet.