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Order cancellation request

There must be a possibility to send a cancellation request to the grower before the order is shipped.

Status: Completed2 comments

Comments2

  • Bas den Hoed

    Team•

    Oct 8

    🚀 Live since 1 October! On the order page, each grower's not-yet-shipped part has a Request cancellation button.

    You pick a reason and the grower gets an email. The grower accepts (the order is cancelled and you get your money back) or declines with a reason. You can also withdraw an open request.

    Once the grower has started on the order (a label exists or the order is being processed), the button is no longer available. Thanks for all the votes!

  • Bronze Coast

    •

    Jul 13

    Really good idea!